- The product type must be eligible for the warranty (Drinks Box, Gin Trunk or Field Bottle).
- You must have purchased the product from the Fieldbar website store or an authorised retailer of Fieldbar products.
- You must have registered your product within 60 days of purchase on the Fieldbar Owners Club (even if received as a gift).
- You must have used the product only as intended and in accordance with the product's care instructions. The warranty does not cover normal wear and tear, the natural breakdown of colours and materials over an extended period of time, misuse or abuse.
- You must submit your warranty claim within the warranty period.
- In respect of warranty claims relating to alleged cosmetic defects, the product must be unused and returned in its original packaging.
- Outside of relevant consumer legislation, our warranty covers the cost of repair and does not apply to refunds. If we cannot repair a product that qualifies for warranty repairs, we will replace it. Repairs will not necessarily result in an 'as-good-as-new' product.
- You may be required to fulfil certain repairs yourself using repair kits which we will send to you.
- You are responsible for securely packaging a product returned under this warranty. Any damages incurred during transit will not be covered by this warranty.
- There may be some instances where limited edition Fieldbar products or paint colours are not available for repair or replacement. Functional manufacturing defects can still be repaired on limited edition products. Where a limited edition or discontinued product cannot be replaced with an identical product, the product will be replaced with a similar or equivalent model or colour based on availability.
- The warranty does not apply to any products which have been modified, customised, personalised, repaired or replaced by a third party.
- The warranty excludes damages from commercial use unless the product was purchased under the Fieldbar Hospitality Programme.
