SHIP FROM SAUK | EU | USA

FAQ + SUPPORT

HOW DO I CONTACT YOU?

Please email us at hello@fieldbar.com. We aim to reply to all emails within 24 hours (weekends and holidays excluded).

SHIPPING & DELIVERY

PRE-ORDERS

COOLER BOXES

GIFT CARDS

PERSONALISATION & GIFTING

RETURNS & EXCHANGES

OWNERS CLUB

INTERNATIONAL DELIVERY

We do not ship internationally from our South African factory. For UK, EU and USA orders, please visit fieldbar.com. For other international queries please email hello@fieldbar.com

CAN I CANCEL OR AMEND MY ORDER?

If you order hasn’t shipped yet we will try our best to amend it. Please email us on hello@fieldbar.com.

HOW DO I KEEP MY CONTENTS ICY COLD FOR UP TO 50 HOURS?

Packed full of ice, and left outside in the shade, the FIELDBAR Drinks Box can keep Champagne (or your beverage of choice) below 10 degrees celsius for up to 50 hours.

 The ideal ice-to-contents ratio is 2:1, i.e. the more ice, the better. A few tips to keep your Drinks Box as cold as possible:

1. Keep your Drinks Box in the shade.
2. Limit how often you open the Drinks Box. Each time you open the lid, cool air is replaced with warm air, which speeds up the melting of ice.
3. Once you have packed your Drinks Box, fill it to capacity with more ice.
4. Please refer to lid lock instructions here.